There are a lot of options when it comes to choosing a company for health insurance, but you have to choose the one that fits your needs. Aetna insurance has been in the business of providing quality plans and fair rates for decades.
To get a good glimpse of what Aetna does and stands for, the best thing you can do is talk to employees–current and former. Past and present employees can tell you how the company treated them, which is important. If a company doesn’t care about its employees, it’s not going to care about its customers.
In order to gain an inside look, GlassDoor.com is a good place to start. With well over 1,000 reviews the company maintains a strong 3 out of 5-star rating. At an initial glance, most employees seem happy with the amount of time allowed between calls to take care of customer accounts to follow through with promises they’ve made to ensure things are handled properly. More than 75% of the employees approve of the CEO and love the flexibility within the company.
If the employees are given flexibility, you can imagine that the customers are afforded the same opportunity when it comes to their insurance plans. In fact, Aetna advertises on the front of their website that you can check for doctors in your area and take advantage of their mobile services so you can always have access to your health benefits.
You can even estimate certain costs ahead of time to save you time and money. This is a huge plus in the health care field because there are many ways to accomplish something and this gives you the power to decide which tests or doctors are right for you and your budget. Not every company does this, and there’s a good reason for that–they want your money and aren’t interested in what’s in your budget.
Aetna even offers dental coverage in addition to their student coverage, international coverage, Medicaid and medicare, and their drug coverage plans. You’re not as limited with Aetna as you are with other companies because they put some of the power back into your hands, which is something that other companies just aren’t willing to give up these days.
You can login to your account at any time to review your coverage, check a claim, file a new claim, find doctors, dentists, and hospitals, or find the document or form that you need. If your doctor isn’t in Aetna’s network, they make it easy for your doctor to join so you’re never paying more than you need to be. Your doctor’s office or hospital can even appeal a claim that was denied, taking the stress off of you because Aetna gives them their own portal to do so.
If all of these benefits aren’t enough, Aetna also makes it easy to store and manage all of your records so you know what you were treated for, when you were treated for it, and who treated you. This makes it easy for those who have an ongoing medical condition or for those who may be looking at other medical conditions that would require a treatment schedule (such as cancer). It’s the ultimate way to stay on top of your medical treatments.
Over 150 customers have left reviews for Aetna and gave them an A rating for their report card grade. Over 90% of subscribers intend to renew their plan and over 80% would recommend Aetna to a friend. The total star rating that customers left for Aetna was 4 out of 5-stars, which is an even higher rating than the employee rating.
Obviously, Aetna is doing something right because consumers love receiving the treatment and services that they are receiving and all you have to do is look at the numbers. They’ve been around since the 1800’s and aren’t likely to go anywhere anytime soon so you’ll never have to worry that they’ll be like some of these other fly-by-night type of companies. They’re here for the long run, and with competitive rates and reasonable rates, you can sleep at night knowing that your health is in good hands and that you’re getting the best deal for your money.